Stamped.io is an AI-powered eCommerce marketing platform that enables direct-to-consumer brands to accelerate business growth by enhancing user engagement, increasing revenue, and improving customer satisfaction through Reviews & Ratings, Q&A, Visual Marketing, Loyalty & Referrals. Our constant focus on customer success and seeking new innovative ways to help brands get more value out of our products and services have made us one of the fastest-growing companies in the industry.
We are a fully remote start-up team, headquartered in Singapore with team members based worldwide. Join us as we take Stamped.io to the next level!
We’re looking for a Content and Community Manager to create, define, drive, own and execute the Content Marketing and Community Building Strategy at Stamped.io. You will need to have a firm grasp of current content marketing/community building trends in the SaaS space and lead integrated content marketing campaigns from concept through execution while collaborating closely with the Sales and Success teams to ensure optimal conversion rates.
You will also be responsible for establishing our brand voice and building our online presence through Social Media and related external acquisitions channels. You need to be familiar with Social Media Management best practices and relevant tools for efficient growth in these areas.
Holistic content management: attract prospects and drive them through the funnel, including content focused on the following areas: customer acquisition, customer retention, and customer expansion.
Establish Stamped’s tone and voice, ensuring consistency across all channels, including email marketing campaigns and Social Media.
Create and execute a strategy for building our Social Media presence (Facebook, Twitter, Instagram, Linkedin etc).
Content production in the following categories for acquisition: Thought leadership content (BOFU, content that generates buzz and backlinks), Keyword targeted content (MOFU, content that generates traffic). Lead gen content (BOFU, content that generates highly qualified traffic).
Incorporate SEO keyword research and best practices in all content initiatives.
Develop a strategic editorial calendar tied to organic growth goals, balancing brand-building with direct response.
Maintain a regular publication cadence and own the end-to-end content development process (from initial outline to publication).
Research and experiment with compelling content for additional organic growth channels (e.g. organic social, newsletters, whitepapers etc, video) using data to guide strategic direction.
2-3 years of content marketing/editorial experience.
The ability to strategize and formulate plans to achieve an organization's long-term goals.
Experience managing and growing Social Media channels with proven results. You know how to manage run and test campaigns across all relevant platforms.
A proven writer with a strong portfolio of workable to turn complex concepts into approachable and easy to understand content.
A deep understanding of Search marketing, how different channels work together, and how they can support broader marketing and company initiatives.
Well-organized, meticulous attention to detail, and able to drive multiple projects forward at once.
Familiar with SEO best practices. Able to incorporate SEO insights into editorial-driven content.
The ability to work and collaborate across teams and with partners to drive projects to completion.
You will be joining us at an inflection point for the Stamped product and team. We have experienced significant growth, our customers love us (but don’t just take our word for it), and we recently joined the WeCommerce family.
We take ownership and pride in our work and we expect the best out of everyone on our team. This role will have you at the forefront of our creating and growing our online presence. If you're the type of person that seeks out new challenges, wants to work with some of the best people in the SaaS Ecommerce space and make a meaningful immediate impact to a growing company, this is for you.